We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor ...

In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...

Cloud communications provider RingCentral Inc. announced today announced it’s acquiring CommunityWFM, a workforce management ...

The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

Pave reports AI is rapidly transforming the workforce, reducing entry-level roles and increasing workloads for managers, ...

Corporate leadership across industry sectors might balance their optimism for AI with a recognition of their oversight ...