Our Verizon FiOS customer service nightmare: Why won’t they protect my private customer information?
Seeing as we’ve been experiencing a ton of customer service issues with our Verizon FiOS service for the past 8 months, we figured it was time to put out a warning to you guys. After all, we typically ...
Is Verizon Fios or Xfinity better? Verizon Fios and Xfinity are some of the top providers nationwide, and while both offer competitive internet services and price guarantee of up to five years, CNET ...
In a move that may get a new audience signed up for Verizon's FiOS Internet and TV services, the communications giant has announced a way for premium users of Microsoft's Xbox 360 to access 26 FiOS ...
US carrier Verizon has suffered a major outage, which has reportedly impacted millions of customers. The outage appeared to begin just after midnight ET, with Downdetector noting a peak of more than ...
Verizon internet customers began reporting issues with their service overnight and into the morning of Tuesday, Nov. 12, with most of the complaints coming from the east coast. According to ...
Our friends on the East Coast are undoubtedly familiar with Verizon's 100% fiber-optic internet service, currently available in eight northeastern states and Washington, DC. Verizon Fios offers ...
Samuel has spent years writing about mobile carriers and their networks following a stint working as a technician in a carrier phone store. Whether it's helping people avoid 36-month payment plans, or ...
Steven Musil is a senior news editor at CNET News. He's been hooked on tech since learning BASIC in the late '70s. When not cleaning up after his daughter and son, Steven can be found pedaling around ...
Verizon New Jersey Inc. will pay $175,000 to resolve a New Jersey Division of Consumer Affairs investigation that the company violated consumer protection laws with the marketing and sales of its Fios ...
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