As a manager, employee performance and coaching conversations can be scary. In addition to providing constructive criticism and feedback (which is tough enough), you must also be prepared to provide ...

Asking for the same information over and over again, even if you switch up the wording, can feel antagonistic.

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask . . . for once I know the proper question, I could ...

A Stanford communication expert says if you want to win people over when your first meet them, don’t focus on yourself. Do ...

I thought I had the answer. Still, I wanted to be sure, so I asked a key employee. “I’m thinking of moving two crews to a different shift rotation to get a better process flow,” I said. “I’ve run the ...

Asking the wrong questions when interviewing candidates can lead to bad hiring decisions. Preparing your questions in advance is crucial for identifying someone who will enhance your team, both in ...