Christy Prince’s new GE refrigerator hasn’t worked for three months. Should GE replace the appliance? Q: I purchased a new GE refrigerator three months ago. The refrigerator portion stopped cooling ...

All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What can she do about this appliance repair disaster? I ordered ...

Q: I’m writing to you to request assistance in resolving my claim for the GE Fit Guarantee. I purchased a GE 30-inch single wall oven last year to replace a 25-year-old GE 30-inch single wall oven.

Editor’s note: Jeanne Fleming and Leonard Schwarz are no longer writing the “Money Manners” column. We are replacing it with the weekly “Problem Solved” by Christopher Elliott. Q: I ordered a GE ...