You want help if you forget an online password. TransUnion made it too easy, which gave a potential opening to identity thieves.

TransUnion's innovative approach to leveraging CX insights to improve customer and agent experiences landed the organization the “Customer Service Team of the Year Award” “The Stevie Award recognition ...

When TransUnion says innovation can come from anywhere, they mean it literally. After all, the information and insights company has teams located across 30 countries — and according to Deepika ...

A recent study by Forrester Consulting, commissioned by TransUnion, reveals that despite the growing use of digital communication channels, the phone remains a vital tool for businesses, with 86% of ...

TransUnion continued to have problems with its website Wednesday, a day after the Chicago-based credit reporting bureau acknowledged that service had been subpar for worried consumers seeking help in ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced that long-standing client TransUnion (NYSE: TRU) has won the 2025 Gold ...