The "Customer Success Platforms Market by Component, Application (Sales and Marketing Optimization, Risk and Compliance Management, Reporting and Analytics), Deployment Mode, Organization Size, ...
Put yourself in the shoes of a consumer. You look down at your phone and see a text message from a company whose brands you use frequently with an offer that seems perfectly matched with your current ...
DOVER, Del. , March 4, 2024 /PRNewswire/ -- ZapScale, the leading provider of AI-powered customer success platforms, today announced the launch of its Unified Customer Communication View, a new ...
According to the report, "Developed with an integrated, schema-less data model, Totango's SuccessBLOC programs endeavor to provide more flexibility for journey orchestration, reporting, and portfolio ...
Planhat demonstrates the strongest year-over-year momentum in both vision and execution, solidifying its position as the unified platform for managing the entire customer lifecycle. This marks the ...
Apollo.io reports that C-suite executives should consider GTM platform consolidation to reduce costs and improve data ...
Customer experience is one of the most important aspects of creating a leading business, if not the most important. Jeff Bezos infamously built the largest and most successful company on the planet ...
New York, New York, Oct. 09, 2025 (GLOBE NEWSWIRE) -- Totango, the leader in customer revenue retention and expansion, today announced it has been named a Leader in The Forrester Wave™: Customer ...
In my last article, I discussed why a dedicated Customer Success (CS) department is essential for B2B service organizations, especially those in technology and SaaS. We covered the strategic role of ...