On March 7, 2024, the Federal Trade Commission (FTC) announced substantial revisions to the Telemarketing Sales Rule (TSR). In particular, the FTC will require that sellers and telemarketers maintain ...
Michigan bills to crack down on telemarketing would add state penalties for some telemarketers who contact people on the ...
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Calculating the Costs of Call Center Systems
Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide efficient customer service. They route incoming callers to the right person ...
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