At the peak, reported outages for T-Mobile shot up to over 19,500 on Down Detector—an online tool used to track service outages from user reports—with many frustrated customers leaving ...

than another major T-Mobile service outage occurred in early November. That outage affected about 5 percent of T-Mobile customers the night of Nov. 3, and lasted about eight hours before T-Mobile ...

T-Mobile’s massive November outage cast a spotlight on the vulnerabilities ... the scale of this service disruption reminded customers of the potential for unexpected failures.

Negative publicity and public outcry resulting from the outage have likely dented T-Mobile's credibility in ... customers $100 and a month of free data service -- (not free phone service ...