Starbucks CEO Brian Niccol’s mission to entice customers to linger in cafés instead of just grabbing mobile orders and leaving takes another step forward with the introduction of new plush chairs and ...

The vibes are off at Starbucks. Baristas are overworked as they try to churn out a constant stream of complicated customized drinks. Mobile orders and staffing problems have only made the problem ...

The Seattle-based coffee giant will end the year with nearly 18,300 North American locations, a decrease of more than 430 fewer stores compared to what the company reported in third-quarter results at ...

Starbucks' CEO, Brian Niccol, had his work cut out for him when he took on the top job in September. Here's what he's done to ...