Sears will not honor their master service plan agreement. We have been paying this fee for the extended master plan service agreement and the service techs that come says the dryer can not be ...

When Danny Gardner cancels his Sears Master Protection, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months.

ATLANTA — Sears customers reached out to Channel 2 consumer investigator Justin Gray after months of frustration trying to ...

Sears’ home warranty program is called Sears Home Services. The program covers repairs for a wide range of major brands, and Sears employs over 2,500 manufacturer-trained technicians with an ...