Hundreds of Sears customers are claiming that the company's home services division is in shambles. The department, which is responsible for home repairs, is failing to fix faulty or broken appliances ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

Buying kitchen appliances is no small purchase, and, generally, people want to make the best decisions possible. Unfortunately, that might mean avoiding Sears.

Sears - once known for quality products and service - is struggling with dissatisfied customers who complain about almost-new appliances that cease to work, weeks waiting for repairs and repairmen who ...

The COVID-19 pandemic continues to impact repairs when it comes to broken appliances, as delays in getting parts and even new orders are causing big frustrations for homeowners. "I was at the point I ...

Dear Greg: My 70-year-old mother looked in the Sprint business white pages to find a Sears repair center to fix the Kenmore fridge in our home. She found a listing for Sears Kenmore Home Appliance ...