First impressions matter, and they start with a greeting. Here’s how to greet people so they feel seen and respected.

DEAR MISS MANNERS: Do people say “How do you do?” anymore when being introduced to someone? The phrase seems to have faded away. If it is no longer used, what should I say when being introduced to ...

When you're in a conversation and someone just won't stop spouting nonsense, it can be a challenge to find a polite way to steer the dialogue back on track. You want to maintain a cordial atmosphere ...

Admitting that you don't know something is a natural part of life; in fact, being able to confidently admit that you're not an expert at everything is actually a sign of intelligence and competence ...

How many times have you been asked by someone at work whether you know about a particular project, are familiar with a specific concept, or know a person? Chances are, you have answered “yes” to that ...

Saying "I don’t know" may be technically accurate, but it can project hesitation and weaken authority in the eyes of ...

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