HAMPTON ROADS, Va. - Ice makers not working, food spoiling, and people desperate to get help about their refrigerators that they call problematic. WTKR investigated complaints about Samsung ...

Hundreds of complaints and one federal investigation later, Samsung refrigerators remain the appliances consumers most commonly report to the U.S. Consumer Product Safety Commission, alleging problems ...

NBC4 Responds got results for more consumers with broken Samsung ice makers. In February, NBC4 Responds helped Linda Kumbar get a refund for her $2,400 Samsung refrigerator. The ice maker continued to ...

A Samsung customer is absolutely fed up with the company’s appliances after what he goes through with his refrigerator every few months. TikToker BerrryD Treasure (@berrydtreasure_reply) didn’t mince ...

Despite two in-home repairs, Maximiliano Jimenez’s Samsung refrigerator doesn’t work. What’s more, Best Buy won’t refund the $1,460 it promised. Is there a way to fix this? Q: I recently bought a ...

After NBC4 Responds helped a Virginia woman get a refund from Samsung, a Virginia man contacted us with the same problem: A refrigerator that doesn’t make ice. Ernie Stellings’ $1,800 Samsung ...

DALLAS - He didn't get the interview, but he may have moved the needle. Consumer Reporter Steve Noviello first told you about failing fridges from Samsung last year. Now, a federal consumer safety ...

When you buy a new refrigerator, you might expect it to last about a decade. But based on our most recent survey results, we estimate that 34 percent of all refrigerators will require repairs by the ...

When you purchase a top-of-the-line appliance, you expect it to work. When you protect your purchase with an extended warranty, you expect stuff that’s broken to get fixed or to be replaced. It ...

DANVILLE, CALIF. (KGO) -- You've likely heard of love handles- that extra weight we sometimes develop on our waistline. But did you know refrigerators can develop love handles too? Who knew? Most of ...