Building a scorecard can help managers link today’s actions with tomorrow’s goals. by Robert S. Kaplan and David P. Norton As companies around the world transform themselves for competition that is ...
Riyadh - November 8 th, 2010: The Kingdom of Saudi Arabia (KSA) was one of the few countries from the Middle East and North Africa (MENA) region that emerged relatively unscathed from the financial ...
The balanced scorecard revolutionized conventional thinking about performance metrics. When Kaplan and Norton first introduced the concept, in 1992, companies were busy transforming themselves to ...