As healthcare reform increases transparency and allows patients to become more savvy consumers, healthcare providers will need to be creative when it comes to attracting patients to their facilities.

When a patient with renal cell carcinoma (RCC) progresses on or following the combination of a tyrosine kinase inhibitor (TKI ...

Patient satisfaction is hugely dependent on the degree to which patients and families feel their physicians listened to them and picked up on their needs. According to the American Medical Association ...

OU Health's chief physician executive offers advice on how healthcare providers can promote a positive patient experience. The new chief physician executive of OU Health is focused on recruiting ...

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of ...

A significant driver of the ASC markets’ growth in the last year is patient preference. ASCs often present a more affordable, convenient and comfortable alternative to hospitals for outpatient ...

If a medical practice wants to provide the best service for its patients, begin with a motivated and satisfied team.“There’s ...

The healthcare industry is undergoing a significant transition period. Patients now expect the same level of convenience, personalization, and transparency from their healthcare providers that they ...

What does it mean to improve the patient experience in our fractured healthcare system? Virtually all stakeholders in healthcare desire to improve access to care and to meet patients where they are, ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

Successful healthcare organizations can distinguish between the patient experience and the customer experience. Healthcare organizations need to focus on both the patient experience and the customer ...

As healthcare reform increases transparency and allows patients to become more savvy consumers, healthcare providers will need to be creative when it comes to attracting patients to their facilities.