A missing package may look like a minor operational hiccup on a balance sheet, but to a customer, it''s a moment of truth. It ...

WELLINGTON, Fla. — A Wellington woman called WPTV after a package she mailed to her daughter, filled with sentimental items, has been missing for almost three months, prompting a holiday warning.

Expecting a much-anticipated package only to find it missing is a sinking feeling no one relishes. Yet, in an era where online shopping prevails, the unfortunate truth is that package theft has become ...

Mail theft is a federal crime that can carry serious penalties, fines, restitution, and even jail time. One Arizona woman found herself in the middle of such a case, with what started as a few missing ...

In the world of e-commerce, getting packages delivered on time is key to ensuring customer satisfaction and maintaining strong business operations. However, the reality for many consumers is that ...

Now that Amazon makes up around 40% of e-commerce sales, customers have become accustomed to a certain kind of online shopping experience. When ordering from Amazon, shoppers expect their packages to ...

There’s nothing quite as frustrating as getting home to find a slip on your door saying, “We tried to deliver your package. Please schedule a new date.” Maybe it was an expensive item, or a gift you ...

In her video, which has garnered over 1.6 million views at the time of writing, TikTok user Sam (@samisamsam35) shows a collection of FedEx, Chewy, and Walmart packages scattered along a dirt road.