Evaluating adding PSTN calling to Microsoft Teams? There’s a range of options, from Microsoft’s own phone feature set to integrating third-party calling solutions from a unified communications as a ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

My first feature stories and reviews for PCMag appeared in print circa 2004. Since 2001, I have published more than 15,000 articles, including business columns for Inc. and Forbes.

Microsoft now supports SMS messaging in Teams Chat, meeting a highly-requested user need. Teams users had been disappointed by the lack of SMS support, yet now have a reason to stay. SMS support is ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

Breakthrough enables enterprise professionals to place WhatsApp voice calls for the first time, building on LeapXpert's award-winning Microsoft Teams integration NEW YORK, Sept. 29, 2025 /PRNewswire/ ...

Microsoft brought a boatload of new features to Teams this month and is expected to unveil even more at Ignite next month.

Having some peace and quiet from Microsoft Teams alerts while driving may soon be a little bit tougher thanks to a new update that allows users to make calls in even more kinds of cars. Microsoft has ...