Of the vendors listed in the FeaturedCustomers’ Knowledge Management Software category, 22 vendors met the minimum requirements needed to be considered for the customer success report.

Knowledge management software (KMS) has become an essential tool for businesses seeking to harness their collective expertise and enhance operational efficiency. Through centralizing information and ...

Analysts said the collaborative knowledge management software that Microsoft and IBM's Lotus unit sell isn't meeting with rapid acceptance, giving smaller vendors a fighting chance with users who ...

As more call centers use knowledge management software, Frost & Sullivan projects that revenues for vendors in this field will rocket to $1.6 billion by 2007 from $123 million in 2000. Frost & ...

Of the vendors listed in the FeaturedCustomers’ Knowledge Management Software category, 22 vendors met the minimum requirements needed to be considered for the customer success report.