I took my first business-class flight with KLM from Amsterdam to New York City. My ticket gained me access to the KLM Crown Lounge in Amsterdam as well as priority boarding. I loved having a lie-flat ...

Q: Last year, I booked three round-trip “flex” refundable tickets from Washington, D.C., to Amsterdam on KLM. I paid $4,907 for the tickets. In April, I had to cancel the trip, so I went to KLM.com ...

I am writing because I hope that someone at KLM will help me with a refund for a "flex" flight I purchased this summer. This email comes from a place of desperation, as I've had a terrible time trying ...

Hull is an intriguing place with a rich history that rewards a weekend stay. But even the city’s most ardent fans would concede that is not quite such a draw as Paris. Regrettably, Laura and Joe Booth ...

A couple who both have a deadly nut allergy claim they were forced off their KLM flight after the airline refused to stop ...