The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form ...

Mature IT organizations have already embraced widespread adoption of the Information Technology Infrastructure Library (ITIL) 4, which is a set of best practices designed to provide more effective ...

However, the right IT systems can make or break an operation and so ITIL (Information Technology Infrastructure Library), in particular, is an acronym that you definitely need to learn.

These include simultaneously standardizing processes; automating processes; and improving processes through the use of IT service management and Information Technology Infrastructure Library methods, ...

Under her leadership, the city adopted "Information Technology Infrastructure Library (ITIL) best practices, established " robust governance frameworks" and aligned "technology initiatives with ...

In the Information Technology Infrastructure Library framework, interdependency service mappings identify and document the relationships and dependencies between IT services. Interdependency service ...

Progenity, a biotechnology company with an established track record of success in developing and commercializing molecular testing products, today ann ...

Michigan CIO Ken Theis said that although his department used Control Objectives for Information and related Technology (COBIT) and the Information Technology Infrastructure Library (ITIL) as ...

This study seeks to assess the business value of e-commerce capability and information technology (IT) infrastructure in the context of electronic business at the firm level. Grounded in the IT ...