Under her leadership, the city adopted "Information Technology Infrastructure Library (ITIL) best practices, established " robust governance frameworks" and aligned "technology initiatives with ...

These must be reliable, scalable and secure, leveraging the Information Technology Infrastructure Library (ITIL) for service management, SAFe for agility and DevOps for continuous improvement.

“There is now a platform for use of other Information Technology Infrastructure Library (ITIL) services, which is a larger set of requirements than AESD,” said Robacker.

These include simultaneously standardizing processes; automating processes; and improving processes through the use of IT service management and Information Technology Infrastructure Library methods, ...

Mature IT organizations have already embraced widespread adoption of the Information Technology Infrastructure Library (ITIL) 4, which is a set of best practices designed to provide more effective ...

At Dallas ISD, we use ITIL [Information Technology Infrastructure Library]. We have mature governance here, and that applies to our cloud applications. So, make sure you're using some sort of ...

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations ...

However, the right IT systems can make or break an operation and so ITIL (Information Technology Infrastructure Library), in particular, is an acronym that you definitely need to learn.

Michigan CIO Ken Theis said that although his department used Control Objectives for Information and related Technology (COBIT) and the Information Technology Infrastructure Library (ITIL) as ...