FirstEnergy charges new 50-cent fee to customers who don’t autopay their bill
Customers must now pay a 50-cent “service fee” for bill payments from their bank account. The company waives the fee for any ...
Electric bills could increase for some FirstEnergy customers. How much and why?
FirstEnergy has proposed a plan that, if approved by an Ohio regulatory commission, could increase some Akron-area customers' ...
Misleading mailer from SmartEnergy offers $100 prepaid Visa card to existing Illuminating Company customers: VERIFY
The mailer offers payment to enroll with SmartEnergy and is addressed to 'Illuminating Company customer' while actually requiring a switch in energy supplier.
FirstEnergy email telling customers they need to re-enroll in AutoPay is legitimate: VERIFY
FirstEnergy changed its AutoPay processing company, requiring some customers to enter AutoPay data again. 3News' Stephanie Haney VERIFIES.
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FirstEnergy’s Ohio Electric Companies File Proposed Electric Security Plan with PUCO
The sixth ESP proposal supports the utilities’ commitment of investing in and maintaining the electric grid while providing customer assistance programs and energy efficiency ...
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FirstEnergy’s three Ohio subsidiaries file electric security plan with state regulators
Ohio Edison, The Illuminating Company, and Toledo Edison — filed a proposed electric security plan (ESP) on Jan. 31 with the ...
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The Illuminating Company and Ohio Edison Named 2024 Business Customer Champions by Escalent
AKRON, Ohio, Jan. 28, 2025 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) electric companies The Illuminating Company and Ohio Edison have been named 2024 Business Customer Champions in a national ...
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The Illuminating Company and Ohio Edison Named 2024 Business Customer Champions by Escalent
AKRON, Ohio, Jan. 28, 2025 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) electric companies The Illuminating Company and Ohio Edison have been named 2024 Business Customer Champions in a national study ...