FirstEnergy charges new 50-cent fee to customers who don’t autopay their bill
Customers must now pay a 50-cent “service fee” for bill payments from their bank account. The company waives the fee for any ...
Misleading mailer from SmartEnergy offers $100 prepaid Visa card to existing Illuminating Company customers: VERIFY
The mailer offers payment to enroll with SmartEnergy and is addressed to 'Illuminating Company customer' while actually requiring a switch in energy supplier.
FirstEnergy email telling customers they need to re-enroll in AutoPay is legitimate: VERIFY
FirstEnergy changed its AutoPay processing company, requiring some customers to enter AutoPay data again. 3News' Stephanie Haney VERIFIES.
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The Illuminating Company and Ohio Edison Named 2024 Business Customer Champions by Escalent
AKRON, Ohio, Jan. 28, 2025 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) electric companies The Illuminating Company and Ohio Edison have been named 2024 Business Customer Champions in a national ...