While you shouldn’t need to take a manual reading, knowing how to read your smart meter can come in handy in certain scenarios As of March 2025, around 39 million smart meters have been installed in ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

They can also take a reading from their smart meter to ensure how much energy they should be paying for and then submit a manual reading themselves.

British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all.

They can also take a reading from their smart meter to ensure how much energy they should be paying for and then submit a manual reading themselves. This can be carried out by phoning British Gas ...