Etsy buyers and sellers can contact customer service over the phone, through email, or via chat. RgStudio/Getty Images You can contact Etsy customer service over the phone or internet, but you need to ...
To cancel an order on Etsy, you must contact the seller or shop you purchased the item from directly.
You can track most Etsy orders through the Etsy website or mobile app, or through your email if you don't have an account.
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