Guests at Palladium’s Ibiza hotels now manage their own bookings for local experiences and transport options online.

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. When Mario Matulich thinks of hotel chains with great customer service, ...

Robot assistant on modern hotel / office reception. The integration of Artificial Intelligence (AI) into the hospitality sector marks a significant shift in how hotels deliver customer service. In an ...

TROY, Mich.: 15 July 2025 — Although the average daily rate (ADR) for a U.S. hotel room climbed to a record high of $158.67 1 in 2024, hotel guests in every segment from economy to luxury feel they ...

From arranging private luggage unpacking to having chefs prepare off-menu meals at midnight, the ultra-wealthy approach ...