Dynamics 365 Customer Insights Introduced this past spring, Dynamics 365 Customer Insights helps companies maximize customer value with a prebuilt and customized customer data platform (CDP ...

With over 400,000 residential and commercial customers, AEP Energy is using Microsoft Dynamics 365 Customer Insights to empower its marketing, sales and customer service professionals to gain a ...

Frank Weigel, Microsoft’s vice president of Dynamics 365 Insights Product Group ... a complete new suite -- all the way from sales to customer service to marketing to supply chain or digital ...

With AI-based tools like Dynamics 365 Customer Insights, enterprises can build a much better understanding and a 360 view of their customers, helping them serve their customers, Mellacheruvu argued.