This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

To make the holiday shopping experience the best it can be for customers year after year, businesses must ensure they set ...

The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.

This cutting-edge tool, featuring the Codi Service Assistant and the Codi Training Assistant, is set to revolutionize productivity and customer service, offering features that go beyond the ordinary.

NASHVILLE, Tennessee, Jan. 21, 2025 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales performance improvement and sales training, has reimagined and upgraded its learning experiences ...

Good customer service is made, not born. Most companies find that employees require training to provide good customer service. Some of the areas in which employees often get help from customer ...

Artificial Intelligence is being used for a novel purpose: training customer service staff to handle irate customers through an AI-powered, foul-mouthed robot. Airtel and Google Cloud have ...