The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

To make the holiday shopping experience the best it can be for customers year after year, businesses must ensure they set ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Thought Industries, the leading platform for customer, partner and professional training, today announced it has been awarded ...

NASHVILLE, Tennessee, January 21, 2025 -- Integrity Solutions, a global leader in sales performance improvement and sales training, has reimagined and upgraded its learning experiences with an ...

This cutting-edge tool, featuring the Codi Service Assistant and the Codi Training Assistant, is set to revolutionize productivity and customer service, offering features that go beyond the ordinary.

Good customer service is made, not born. Most companies find that employees require training to provide good customer service. Some of the areas in which employees often get help from customer ...

Artificial Intelligence is being used for a novel purpose: training customer service staff to handle irate customers through an AI-powered, foul-mouthed robot. Airtel and Google Cloud have ...