The proposed rules would extend existing standards for cable providers to ... part of daily life for so many Pennsylvanians, so customer service should be up to par when consumers have issues ...

TOKOLI\xa0In the global business landscape, competition is often heralded as a catalyst for enhanced customer service. The ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. Customer service is not a department. It’s a philosophy that ...