A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Iron Mountain leads this category in the Management Top 250, followed by Intel and Ball ...

Achieving a level of customer service that will distinguish your business in today’s marketplace doesn’t have to be difficult at all. There’s literally no greater competitive advantage than ...

Artificial intelligence (AI) adoption has risen dramatically in the customer service industry over the last few years. But many contact centers have yet to implement AI. In this ebook, we give an ...

Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service, said ...

Truegenics Pte Ltd today announced the successful implementation of its proprietary AI customer service system ‘Madison’, which now handles over 76% of daily customer inquiries, marking a significant ...

A leading American technology company specializing in cloud computing has decided to implement USU Software Asset Management (SAM) solutions. Following a comprehensive evaluation process, USU ...

AI in ITSM (Information Technology Service Management) holds remarkable promise—boosting efficiency, personalizing ...