According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising ...

Discover how the American Customer Satisfaction Index (ACSI) influences investment decisions and economic performance. Learn ...

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The 2025 J.D. Power study reveals a historic decline in U.S. residential electric utility satisfaction, primarily driven by a ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

National banks are achieving higher overall customer satisfaction through enhanced digital experiences, improved account offerings and strengthened trust,’ J.D. Power noted ...

Whether rolling out the latest Android OS or something else, careful planning and transparent communication are key to ...

GM has released a new customer satisfaction program for the Chevy Equinox EV and Blazer EV, addressing an issue with the drive motor power control module.

Customer satisfaction with US airlines increased slightly year over year according to American Customer Satisfaction Index's latest travel study. Customers reported being happier with things like food ...

DALLAS--(BUSINESS WIRE)--Satisfaction with pharmacy benefit managers (PBMs) has plunged to its lowest level in nearly a decade, according to Pharmaceutical Strategies Group’s newly-released 2023 ...

Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of 1 to 5 ...

With over 70,000 separate items – from resin and metal to electronics – sourced from every corner of the earth, Molex’s operations are a complex web requiring seamless supply chain management and ...