Phil Portman is a serial entrepreneur and the Founder & CEO of Textdrip — a small business SMS marketing tool to automate SMS campaigns. When things are going well, leadership looks like an easy task.

Crisis leadership is an imperative for leaders at all levels of our institutions. There is a growing recognition that the challenges facing higher education require a bold response–one that draws upon ...

What is crisis leadership? Characteristics of effective crisis leadership The role of emotional intelligence in crisis leadership Challenges faced by crisis leaders Key steps in crisis leadership In ...

The University of Miami has turned 100 years of experience navigating high-stakes situations into a tested and trusted communications model—and the leadership team is ready to share what they’ve ...

Her leadership philosophy rooted in empathy, transparency, and resilience—serves as both a roadmap and an inspiration for leaders facing similar challenges. Drawing on real-world experiences from the ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

This course focuses on crisis leadership and how leaders, their teams, and organizations rise to the challenges of unexpected, high-stakes situations. More specifically, it examines how the exigencies ...

One measure of effective presidential leadership is the extent to which chief executives, when facing crises, speak straightforwardly to appropriate audiences, express empathy, and identify policies ...

The novel coronavirus was declared a pandemic by the World Health Organization and local governments in the US took quick action—universities and museums closed; events were canceled or postponed.