In an effort to integrate its IP-based communications products with Microsoft customer relationship management software, Cisco Systems today announced the Cisco CRM Communications Connector. The ...

Cisco Systems Inc. is enhancing its CRM (customer relationship management) software with small and medium-sized businesses in mind, integrating it with an improved version of Microsoft Corp.’s ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Cisco Systems and Microsoft are teaming up to help small ...

Cisco starting Monday is set to offer a tool to help small and midsized businesses use Microsoft CRM software in combination with a Cisco IP communication system. Cisco starting Monday is set to offer ...

Cisco Systems has released the next version of its Unified CRM Connector. Like previous versions, it links into the Microsoft CRM application to provide integrated contact center-CRM functionality.

Cisco this week partnered with SaaS pioneer Salesforce.com to promote a combined CRM and contact center offering with a cloud twist. The new Cisco/Salesforce.com Customer Interaction Cloud taps ...

Cisco Systems(R), Inc. (NASDAQ:CSCO) today announced, with the support of Microsoft, that the Cisco(R) Unified CRM Connector 3.0 is now available in 20 languages. These are Danish, Dutch, Finnish, ...

Following a vishing attack on an employee, cybercriminals obtained the registration data of Cisco.com users. The US network specialist Cisco Systems was informed of an incident in which an attacker ...

Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP ...

Cisco is enhancing its CRM software with small and midsize businesses in mind, integrating it with an improved version of Microsoft’s Dynamics CRM and bringing it to the screens of Cisco phones. Cisco ...