A balanced scorecard is a systematic approach to tracking the effectiveness of your organization's implementation of its strategic vision. Other models for this type of self-assessment have been in ...

In my last post, I argued that marketers should use a Balanced Scorecard to measure and manage marketing performance. The Balanced Scorecard was introduced by Robert Kaplan and David Norton in the ...

The balanced scorecard is a set of financial and non-financial measures regarding a company's success factors, from four interrelated perspectives: financial, customer, internal business processes, ...

Norton and Kaplans Balanced Scorecard (BSC) method of measuring performance has been around since the early 1990s and appears to be gaining momentum in many companies. In fact, recent research ...

Flexible architecture, intuitive interface and sophisticated analysis capabilities lead to designation of Pilot BusinessMonitor(TM) as Balanced Scorecard Collaborative Certified(TM) Pilot Software, a ...

Information Security has long been seen as at odds with business agility and productivity. Whether it uses electronic or physical controls, security often gets a bad reputation for being a burdensome ...

When a multi-billion dollar transportation and airline company sought to get its arms around its unwieldy procurement operation, it turned to a tried-and-true tool to do it: the balanced scorecard. It ...

A management tool used by organisations to monitor and manage performance against defined objectives. It began as a concept for measuring whether the smaller-scale operational activities of a company ...