The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...