AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...
After embarrassing blunder, AT&T promises bill credits for future outages
AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...
AT&T to offer customers bill credits for network outages
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...
AT&T Will Offer Bill Credits for Outages to 'Make It Right' With Customers
Under AT&T's latest initiative, AT&T Guarantee, fiber users who experience outages of 20 minutes or more, and wireless ...