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AT&T will credit you for a day’s service
AT&T will credit you for a day’s service after some fiber or wireless outages
AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the outage meets its criteria. Those include fiber outages lasting at least 20 minutes and “wireless downtime lasting 60 minutes or more caused by a single incident impacting 10 or more towers.
AT&T launches service ‘Guarantee’ that includes credits for outages
AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its wireless and fiber networks, incl
AT&T introduces new guarantee to refund costs for outages
Aiming to provide a new customer experience, AT&T introduced its AT&T Guarantee, which states that if a customer loses their phone service for more than an hour, the company will refund the cost of a day’s service.
Hosted on MSN
1d
AT&T: We'll Pay You If an Outage Hits Your Wireless, Fiber Service
The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...
12h
on MSN
AT&T knows telecoms don't have the best reputation: New outage guarantee aims to fix that
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...
1d
AT&T will offer bill credits for outages to 'make it right' with customers
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
1d
Did your internet cut out? AT&T says it will start paying you back for outages
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
news10nbc
20h
Consumer Alert: AT&T director details new guarantee for wireless customers
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
FOX 10 Phoenix
13h
AT&T to offer customers bill credits for network outages
AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...
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