The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...
Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan. 9, it is offering customers a “guarantee” that promises reliable ...
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...