Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...
AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...
AT&T Wireless released a warning for Hanover County on Monday, informing customers they may experience issues contacting 9-1-1.
The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small ...