Reshaping how angry people attribute blame, for example, can help people take another person's perspective or understand the situation in a new way, directing the flow more productively.

for example, or the report a colleague keeps "forgetting" to finish. Nagging or getting angry only puts the passive-aggressive person on the defensive—often resulting in them making excuses or ...

In fact, I distinctly remember saying I just wasn’t an angry person for most of my life ... “Or it may be a way to cope with ...