There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Amazon has warned that scammers are monitoring customer complaints in social media posts and comments. Crooks then reach out to you. AARP is seeing an uptick in complaints from consumers who have been ...

Be cautious of unexpected messages claiming to be from Amazon about your orders or account. Never share personal or financial information outside of Amazon’s official website or app. Report suspicious ...