For newer sellers, Amazon has a second system in place: the Early Reviewer Program. Again, vendors need to pay for this service. According to O'Brien and various online sellers' forums ...

Independent sellers on Amazon's marketplace are reporting an increase in fraudulent returns that they say is cutting into ...

The settlement requires that Amazon pay a total of $6 million in civil penalties and legal fees. Amazon must also take ...

Amazon’s customer service page includes options for most customers’ needs, including questions about deliveries, login and security, subscriptions, payments, accessibility and even a section ...