Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Alongside fast, free shipping, the ability to easily make returns is one of the main perks of Amazon Prime. While most items sold by Amazon qualify for the retailer's convenient return options, there ...

In the early days of online shopping, lots of consumers were wary. If they received an item they didn’t like and they wanted to return it, they’d often have to pay to ship it back to the seller. The ...

5 AT FOUR. WELL, THIS YEAR, YOU MAY HAVE NOTICED AMAZON MADE A PRETTY BIG CHANGE, RIGHT? AFTER YEARS OF PRETTY UNLIMITED FREE RETURNS. NO MATTER HOW YOU SENT IT, THE COMPANY STARTED IMPLEMENTING A FEE ...