AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose phone service or fiber connectivity. The telecommunications giant touted its new “AT&T Guarantee” in a press release issued Wednesday.
AT&T to offer bill credits for network outages, Reuters says
AT&T said it plans to offer bill credits for network outages as part of new efforts to draw customers, Reuters’ Harshita Mary Varghese
AT&T will offer bill credits for outages to 'make it right' with customers
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to attract customers, after the industry experienced several significant disruptions in 2024.
AT&T to Credit Customers After Internet Outages
AT&T announced on Wednesday that it would start crediting customers for internet outages and long wait times, the latest initiative in a yearslong effort to revamp the company’s customer service. Starting Thursday,
After embarrassing blunder, AT&T promises bill credits for future outages
AT&T says the promised mobile bill credits are "for wireless downtime lasting 60 minutes or more caused by a single incident impacting 10 or more towers." The full-day bill credits do not include a prorated amount for the taxes and fees imposed on a monthly bill.
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AT&T plans to eliminate traditional landline phone service: What you need to know
Telecommunications company AT&T plans to eliminate traditional landline ... “While building the network of the future, the company is actively working to exit its legacy copper network ...
AT&T launches $750M effort to refund customers for network outages
Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.
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T-Mobile vs. AT&T: You'll get better coverage with AT&T, but T-Mobile offers cheaper 'premium' data and more perks
T-Mobile is known for offering better value than AT&T. You get more "premium" data — data that isn't slowed down when there's network congestion — with T-Mobile's base and mid-range plans that ...
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Switching Phone Carriers in 2025: What to Know Before Changing Wireless Providers
Most Verizon and AT&T unlimited plans (with the notable exception being AT&T's Value ... Google Fi, for example, uses T-Mobile's network, while cable companies Comcast and Spectrum rely on ...
AT&T phasing out copper landlines in Oklahoma as part of nationwide strategy
AT&T asked for permission to end copper wire landline service by Sept. 15 for the rural Oklahoma towns of Bessie, ...