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AT&T knows telecoms don’t have the best reputation. New outage guarantee aims to fix that
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to outages and still paying for it. Dallas-based telecom giant AT&T has heard the complaints and is launching a bill credit guarantee to stop customers for paying for service on days when they lose service for a significant amount of time.
AT&T launches service ‘Guarantee’ that includes credits for outages
AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its wireless and fiber networks, incl
AT&T introduces new guarantee to refund costs for outages
Aiming to provide a new customer experience, AT&T introduced its AT&T Guarantee, which states that if a customer loses their phone service for more than an hour, the company will refund the cost of a day’s service.
3d
Chinese hack of US telecoms compromised more firms than previously known, WSJ says
A Chinese hack compromised even more U.S. telecoms than previously known, including Charter Communications , Consolidated ...
11d
on MSN
A 9th telecoms firm has been hit by a massive Chinese espionage campaign, the White House says
A top White House official says a ninth U.S. telecoms firm has been confirmed to have been hacked as part of a sprawling ...
Nigerian Tribune
1d
NATCOMS threatens to sue telecoms operators over tariff hike plans
A telecoms subscribers group, the National Association of Telecommunications Subscribers (NATCOMS), has said it is ...
2d
on MSN
Finland's Elisa says its Baltic Sea telecoms cables have been repaired
Finland's Elisa said on Monday that it had finished the repair of its two undersea telecommunications cables that were ...
11d
9th telecoms firm hit by China cyber espionage, White House says
As more is learned about the Salt Typhoon breach that it attributed to China, officials are laying the blame on companies ...
3d
on MSN
Chinese hackers breached more telecoms than known previously: report (update)
Chinese hackers breached multiple US telecoms, exploiting network vulnerabilities from companies like Fortinet and Cisco.
Vanguard
5h
Businessman asks court to nullify acquistion of 9Mobile by LH Telecoms
By Henry Ojelu A businessman, Abubakar Isa has asked a Federal High Court in the Federal Capital Territory, FCT, Abuja, to ...
LEADERSHIP Newspaper
1d
Telecoms Sector Faces Grim Outlook, Operator Warns
The Nigerian telecommunications industry faces a critical crossroads, as the CEO of 9mobile, Obafemi Banigbe, has issued a ...
2d
Two Baltic Sea telecoms cables repaired after suspected sabotage
Russia has been blamed for targeting vital infrastructure in the Baltic Sea as part of a hybrid war against the West. Read ...
TheCable
7d
On telecoms tariffs, let the Act decide in 2025
The regulator takes a position that is understandable. Standing on the pillars of the Nigerian Communications Act 2003, ...
11h
Chinese hack of US telecoms compromised more firms than previously known
A Chinese hack compromised even more US telecoms than previously known, including Charter Communications, Consolidated ...
developingtelecoms.com
5h
Telecoms in 2025: balancing efficiencies today with investment for tomorrow
As we move into 2025, market analysts are advising telcos to should channel their investments in Gen AI more towards ...
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