If a tax refund is delayed by more than 45 days, the IRS is legally required to pay interest on top of the refund. While this ...

National Taxpayer Advocate Erin Collins has urged Congress to preserve IRS funding for taxpayer service and technology amid ...

The wait had been an average of 19 months in fiscal year 2023, a delay that National Taxpayer Advocate Erin Collins then called “unconscionable" in her annual report last year to Congress ...

On Wednesday, Erin M. Collins, the IRS national taxpayer advocate, issued a report calling the agency’s delays in responding to identity-theft cases “unconscionable.” The report found that nearly half ...

National Taxpayer Advocate Erin M. Collins told lawmakers today that the Internal Revenue Service has made significant progress in improving taxpayer service but warned that “continued funding ...

The National Taxpayer Advocate report detailed problems, including nearly 1.2 million employee retention credit claims that remained unprocessed.