A Waymo customer said his self-driving taxi drove him around in eight circles, almost making him late for his flight. A video ...
Only if you don't need customer service in America.' Austin Sarat at The Hill. With the "holiday season freshly behind us, ...
In today's Miss Manners column, advice columnist Judith Martin responds to an employee hoping to practice great customer ...
With time and experience in the service industry, spotting a bad tipper can become an innate skill for some. One Texas ...
referring to the person in question as “this lady” or “this gentleman” feels awkward and vaguely condescending to me ...
We’re at an inflection point in field service, and actions taken today will determine tomorrow’s industry leaders.
Learn key strategies to create real customer value, build lasting loyalty, and drive business success through a ...
AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...
A tech-savvy man was trapped inside a Waymo robotaxi on his way to the airport. The car kept making loops in a parking lot ...
According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...
Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...