Baltimore's emergency dispatch system failed due to the heat during a response that ended with a man dying while in police ...

An outage snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as ...

An ongoing glitch in Baltimore City's computer-aided dispatch system may have contributed to the death of a man in police ...

The city looks to reduce 911 response times by merging the police and fire dispatch systems as well as fire and emergency medical call teams.

Wes Milam has a lot to do. Between now and early 2027, he’s been tasked to lead an effort to consolidate 911 operations in ...

Baltimore’s emergency dispatch system failed due to the heat during a mental health response that ended with a man dying ...

Baltimore City fire never received an officer's call for a medic after a man became unresponsive in police custody, officials ...